How to use WordPress editor when creating a new post template?

  • Unknown's avatar

    I’ve created a post template with Elementors theme builder but when I attempt to create a new post, I don’t have access to the WordPress editor that is shown at 0:12 on https://www.youtube.com/watch?v=KMPVOt_1F2A. I’ve reached out to Elementor support but they’ve advised that WordPress support would be better positioned to offer assistance as to why the editor is not visible on my website.

    Site: (email visible only to moderators and staff)/.
    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

  • Unknown's avatar

    Hello there,

    Good day to you and thanks for reaching out!

    I understand that you would like assistance with creating a post on WordPress.com. I am happy to help!

    Are you able to confirm the URL of the website that you need assistance with please?

    Look forward to hearing from you.

    Stay safe.

    Max.

  • Unknown's avatar

    Hi Max,

    Thanks for your reply. The website URL is http://britishaccentmethod.com/

    Regards,

    Abubakar

  • Unknown's avatar

    Hello there,

    Thank you for your reply and for sharing the URL of your website.

    It appears that your site, ‘britishaccentmethod.com’ is currently hosted outside of WordPress.com. I would love to help however as your site is hosted with a different web hosting provider, it uses a different self-hosting platform which functions differently than what we offer on our managed WordPress.com services.

    I highly recommend that you reach out to the Web Hosting Support for further assistance on your site.

    I have a link below for you to be in touch with the WordPress.org Support Forum as well to guide you further on how to use the Elementor Page Builder with your WordPress.org Editor.

    Welcome to the WordPress.org support forums

    Please do let us know if you have any additional questions, we are more than happy to help!

    Max

  • Unknown's avatar

    Hi Sam,

    Thanks for your advice. I will reach out to SiteGround but I’m not sure how they will be able to help since they don’t manage the WordPress editor. The issue I’m having is that the default WordPress editor doesn’t show up.

    Abubakar

  • Unknown's avatar

    Hi Abubakar,

    It is my pleasure to help and yes it will be a good move to reach out to SiteGround to assist you with your site.

    However as I have mentioned, you may go to the link I have provided to WordPress.org Support Forum to guide you further on how to use the Elementor Page Builder with your WordPress.org Editor.

    Welcome to the WordPress.org support forums

    Please do let us know if you have any additional questions, we are more than happy to help!

    Max

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