HTML Code for Audio Player
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When I input my HMTL code for a custom audio player, it works in my immediate screen. However, when I click ‘visit page’ after it updates, the page returns to a previous version of incorrect code. It is not refreshing to the latest code I have inputed, even though I have clicked update multiple times.
Again, I enter the code, the audio player graphic and functionality comes up successfully, but then when I click update and check the page it has reverted back and is incorrect. It is not saving my changes even though it is telling me it has.
Thank you for the help!
The blog I need help with is: (visible only to logged in users)
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Hello @bhbcadmin,
It’s possible that you need to clear your browser’s cache/cookies. See this page for instructions if you’re not sure how: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
If you’re still having the issue, do you mind providing the URL to the page that has the audio player? That can help us troubleshoot.
Thanks!
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Thank you for responding! Clearing the cache did not solve the problem.
Here is the link to the page: https://bhbcmartinsburg.wordpress.com/sermons/
Now, here is the set of HTML code that makes the correct, interactable graphic display properly:
https://www.podcastyoursermons.com/players/player_check.php?id=baker_file_1
And here is the code that as soon as I refresh or leave the page, it reverts back to:
https://www.podcastyoursermons.com/players/player_check.php?id=baker_file_1
This results in simply a clickable link that takes you to the graphic of the podcast player. The goal is for that graphic to show up right in the webpage of our site.
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Hello @bhbcadmin,
Ahh, I see – thanks for providing the link to the page you’re trying to add the audio to as well as what code you’re trying to insert.
It looks like you’re missing some more code – such as the bits that will embed the PodcastYourSermons.com HTML5 audio player into your page. I wasn’t able to find public information on their website about what you may be missing, so you may want to reach out to them to make sure you’re getting all of the HTML code, rather than just the link itself.
Also, it may be worth noting there may be an issue with your browser displaying HTML5 players – which you can read more about here (specifically last two paragraphs): https://en.support.wordpress.com/audio/#embed-audio-from-a-link
The service you’re using for this player should be able to help you troubleshoot their product further though!
I hope this info helps. Let us know if you still need help – happy to assist as well. :)
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