html code not working

  • Unknown's avatar
    iamnataliesoul · Member ·

    Hello, I am adding a html code for my subscribtion newsletter and for some reason its not workking, when I preview the code appears as is and not the form from flodesk.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    Free sites on WordPress.com use a shared environment, meaning that they all run the same software. This is why we limit some of the things you post on your site.

    If you write some code or copy-and-paste from another site, and it disappears after publishing the post, the code is likely being stripped out as a security precaution. See: https://wordpress.com/support/code/

    If you wish to use your embed code this is possible by upgrading to our WordPress.com Pro Plan, which places your site on our business hosting with dedicated resources that allow you to safely add embed codes such as the one from Flodesk

    More info here: https://wordpress.com/pricing/

    Hope that helps. Please let us know if you have any more questions.

  • Unknown's avatar
    iamnataliesoul · Member ·

    Thank you! I am creating my site in the free version and will be upgrating when it is complete.

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