HTPP 500 ERROR

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  groupepolyphenols · Member · Jan 3, 2017 at 4:51 pm

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  Hello, I am just learning how to work with wordpress once the updates of a website created here were transmited to me. But something happened the website doesn’t appear anymore on the web !! It shows a HTTP 500 ERROR. Can you please help me and see what’s going on ? I guess that is something wrong with the plugins once I was seeing that part when the website suddendly crashed and went down. The website is http://www.groupepolyphenols.com

  I hope you can help me,
  Thank you very much,

  Hélder Oliveira

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  rossviviano · Staff · Jan 3, 2017 at 7:06 pm

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  Hi there!

  There are two different versions of WordPress. These are the support forums for WordPress.com, and you have the self hosted WordPress.org version. You can read about the differences here:

  https://en.support.wordpress.com/com-vs-org/

  Try posting your question in the WordPress.org support forums, or contacting your host directly for help.

  https://wordpress.org/support/

  Good luck!