HTTP 500 error

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  altovisuals · Member · Jan 19, 2017 at 12:33 am

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  We cannot get on our website and the login to edit the website. The error reads – ‘HTTP 500 error
  That’s odd… the website can’t display this page
  The site may be under maintenance or could have a programming error.’

  We didn’t code anything and we bought a theme through theme forest (Moose theme).

  Looking forward to hearing back!

  The blog I need help with is: (visible only to logged in users)

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  seasonschangecc · Member · Jan 19, 2017 at 3:25 am

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  Hi,

  It looks like you have a self-hosted WordPress.ORG site. According to whois, your web host is A Small Orange. I’d recommend logging into your host dashboard and see what is happening, and then trying to contact your host’s support.

  This thread is relevant: https://wordpress.org/support/topic/server-error-500-when-trying-to-access-installerphp/
  The last poster also hosted with A Small Orange and posted how the issue was resolved.

  Hope this helps!

  PS – the WordPress.ORG forums will likely be more helpful to your situation (as WordPress.COM and WordPress.ORG are two separate entities): https://en.support.wordpress.com/com-vs-org/