HTTP Error 500

  • Unknown's avatar
    zennode · Member ·

    Our site twoguystakeonrealestate.com is down. We are getting the error message, “This page isn’t working twoguystakeonrealestate.com is currently unable to handle this request. HTTP ERROR 500″ We need to get this back up and running as soon as possible. Please let me know what steps to take to make this happen.

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    Thank you for reaching out for help. Unfortunately, because your WordPress site is not hosted with our WordPress.com managed hosting, we have limited ability to assist with your website directly. WordPress.com’s managed hosting involves a range of benefits that extend to all the sites on our network, including enhanced security features, automatic backups, and a dedicated support team. You can find more information about our managed hosting by visiting this link: https://wordpress.com/hosting/

    One option we can offer to assist you in a more direct capacity is to suggest migrating your website to our WordPress.com managed hosting using our easy-to-use migration plugin.

    WP
    Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    The Move to WordPress.com plugin allows you to start migrating a self-hosted WordPress site to WordPress.com directly from the self-hosted site. Prerequisites The Move to WordPress.com plugin installed on your self-hosted WordPress site. All incompatible plugins deactivated on the self-hosted site. ✅ There is no need to create a site on WordPress.com before you get star

    By doing so, our support team can have direct access to help resolve any issues, and you can enjoy all the additional benefits of our managed hosting service.

    However, if you prefer to stay with your current hosting provider, the best source for support would be the community support forums for the open-source version of WordPress, which is the version your current host is using for your site. They have extensive knowledge about this software, and are well-equipped to help you troubleshoot and resolve your current issue.

    Please refer to this URL for assistance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    I hope this information is helpful for you in resolving your issue. Let us know if there’s any other way we can assist.

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