HTTP ERROR 500

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  dylanmoran1994 · Member · Apr 18, 2024 at 12:50 am

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  Through Porkbun, I cannot access my website or dashboard at all, all I get is the HTTP ERROR 500. Porkbun is also working on the issue, but was wondering if you might be able to assist as well.

  Self-declared URL: mychq.org
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Apr 18, 2024 at 5:47 pm

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  Hello,

  I appreciate you reaching out. Understanding the different versions of “WordPress” can indeed prevent confusion. Here’s a breakdown:

  1. The free, open-source WordPress software powers your website.
  2. WordPress.org is the open-source project where you can freely obtain the software to use with your chosen hosting provider.
  3. WordPress.com is a managed hosting provider of the WordPress software, which is the platform you’re currently contacting.

  Given that your site isn’t hosted with us, our ability to assist may be limited. However, if you have general WordPress inquiries, I recommend reaching out to the WordPress community for guidance. You can find support at: https://wordpress.org/support/forum/how-to-and-troubleshooting.

  I hope this clarification proves helpful!