HTTP ERROR 500

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  rotterdaminabox · Member · Oct 9, 2018 at 4:39 am

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  Our website shows an HTTP ERROR 500. Also when we try to go to the log in page it shows this error, so we don’t really see a way of fixng the problem as we can’t get to the back-end of the website:(. Does anybody know how to solve this problem?

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  kruttikaphalke · Member · Oct 9, 2018 at 4:59 am

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  Hi there,

  Please share your site URL so that we can help you further.

  Thanks.

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  rotterdaminabox · Member · Oct 9, 2018 at 5:48 am

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  Ofcourse, sorry.

  http://www.rotterdaminabox.shop

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  kruttikaphalke · Member · Oct 9, 2018 at 6:03 am

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  Hi there,

  Your site is using WordPress.org software which is hosted on another host.

  Name Servers :
  DOCKS15.RZONE.DE
  SHADES14.RZONE.DE

  WordPress.com forum helps the sites hosted on WordPress.com only.

  You can post your question in WordPress.org forum:
  https://wordpress.org/support/forum/miscellaneous/#new-post

  Read the difference between .com and .org

  WordPress.com vs. WordPress.org

  For more information here is the support documentation link below:
  https://codex.wordpress.org/

  Hope this helps .

  Thanks!