HTTP Error 500

  • Unknown's avatar
    willbowden034 · Member ·

    My site is not loading and provides the HTTP error 500. I had my hosting service look up the error and they found a code. It is listed below:

    [Fri Feb 24 16:22:10.157679 2017] [fcgid:warn] [pid 24735] [client 88.208.252.24:39828] mod_fcgid: stderr: PHP Deprecated:  Methods with the same name as their class will not be constructors in a future version of PHP; Archive_Tar_iTron has a deprecated constructor in /home/hp3-linc5-nfs1-x/343/1137343/user/htdocs/deleteme.xzfgpxowcyet.php on line 20

    They advised me to change some code in a PHP file. I have no experience with PHP, and only just know what it is. Could anyone advise me as to how to get my site back online.

    Thanks,

    Will

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    dippit.co.uk is hosted by 1&1, not WordPress.COM

    That site is not on our WordPress.COM servers. You are posting to the wrong support forum.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, and many people get confused about the two.

    The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

    This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting
    (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    Some Jetpack solutions are here http://jetpack.com/support/

    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

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