Http error 500

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  tentesaerakis · Member · Jul 25, 2021 at 12:12 pm

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  While trying to change the theme the site went off. Please advise asap.
  Thank you

  Site: (email visible only to moderators and staff).
  WP.com: Yes
  Correct account: Yes

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  staff-totoro · Staff · Jul 25, 2021 at 10:09 pm

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  Hi there,

  I can see you were using the Goran theme and recently switched to the Twenty Twenty One theme. But I’m not sure what you mean by “site went off” exactly. For me your site is online when I visit it.

  

  You are not able to see your site when you visit it? Or you can see it same as I do but you have some other issue with missing content?

  Thanks for the additional info!

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  tentesaerakis · Member · Jul 26, 2021 at 7:53 am

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  Good morning. Thank you for your reply.

  this is our site: http://www.e-etentes.gr

  By went off I mean that I can’t have access to it.

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  staff-mckluskey · Staff · Jul 26, 2021 at 10:25 am

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  Oh, that site is not hosted on WordPress.com, so we don’t have any information about what happened to it.
  It looks like the domain is not registered, so it might have expired. I’d recommend reaching out to your host/registrar directly.

  To clear up any further confusion, there is WordPress.com and WordPress.org, and they are two different entities.

  We, WordPress.com, are a cloud-based platform where we manage WordPress sites, whereas WordPress.org is stand-alone software that you can download and self-host with any other hosting.

  You can find more details about WordPress.com and WordPress.org on this support page:

  https://wordpress.com/support/com-vs-org/.

  Support for WordPress sites hosted elsewhere can be found at https://wordpress.org/support/forums/.

  I hope that helps :)