HTTP ERROR 500 Help!

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  paulinamakijaz · Member · Jun 30, 2016 at 3:59 pm

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  Hi, I have a huge problem, I can’t log to my blog and it doesn’t work after i write an adress in web browser. What could happened?

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  timethief · Member · Jun 30, 2016 at 6:01 pm

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  What is the exact URL starting with http:// of the wordpress.COM hosted site you refer to please?

  And, exactly which wordpress.COM username account registered that site?

  This is wordpress.COM support. I’m asking because we cannot accurately answer questions posted here until we have confirmed the URL referred to and verified the hosting.

  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/

  Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

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  paulinamakijaz · Member · Jul 2, 2016 at 11:52 pm

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  Its wordpress.com .My blog adress is http://www.magicmakeup.pl. The think is when I log to my wordpress I see only: “You don’t have any WordPress sites yet.
  Would you like to start one?

  Create Site”
  how can I fix this ?

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  jessannortega · Member · Jul 3, 2016 at 12:18 am

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  Hey there paulinamakijaz!

  You shouldn’t ever encounter an Internal Server 500 error with a WordPress.com site unless they are having a known server issue. That type of error is the result of a host/server issue and usually associated with a WordPress.org installation with a hosting provider.

  When I do a quick DNS lookup for your domain, it doesn’t appear to be mapped to any WordPress.com accounts:

  ns2.hekko.net.pl
  ns1.hekko.net.pl

  What is the WordPress.com username associated with your site? Maybe that will help us to nail down this issue.

  Additionally, I’m not able to replicate a 500 error. I just get a generic “site not working” error when i hit magicmakeup.pl. Can you give us any more information about how to duplicate the error?

  Thanks! Hope we can help.

  ~Jess

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  paulinamakijaz · Member · Jul 3, 2016 at 3:56 pm

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  username is “paulinamakijaz” All my work is in Hekko.pl, but WordPress is empty:(