http error when uploading an image

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  susieclarkeness · Member · May 14, 2014 at 4:21 pm

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  Hi,

  I seem unable to upload an image, keep getting the error message ‘http error’

  Can you help?

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · May 15, 2014 at 3:35 pm

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  Hello there! I’m sorry you’re encountering that problem. Can you please try clearing out your cache and cookies using the guide below?

  Solve Common Browser Issues

  Then, refresh your site in your browser, log back into your site, and try the upload again.

  If you still receive the error message, please make certain that you attempting to upload your image directly into your media library, according to these steps:

  http://en.support.wordpress.com/media/media-add-new/

  I see that you’ve been able to upload other images in the past. Is the error occurring only with this new image, or does it happen if you try to upload other images as well?

  Do you receive the same error message if you attempt the image upload in a browser other than Safari, such as Firefox or Chrome?

  Additionally, is “http error” the only message you receive, or is there other content in that message?

  We’ll get to the bottom of this so you can upload again. Thanks very much.