http://blog.avenyoapparel.com/

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  avenyoapparel · Member · Apr 7, 2016 at 12:57 am

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  Hi,

  The above is my old blog and i can’t seem to find how to login or deactivate the page. Can someone plaese help as its affecting my business.

  Forever grateful.

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  staff-doublebassd · Staff · Apr 7, 2016 at 5:00 am

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  Hey there,

  I would be more than happy to assist you in regaining access to your account. If you could please fill out our account recovery form, we’ll definitely get in touch with you as soon as possible.

  Please visit our support page for more information on recovering your account.

  Thanks!

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  avenyoapparel · Member · Apr 8, 2016 at 4:54 am

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  Hi,

  I can not use the recovery option. I just wish to delete it asap as it’s been inactive for so long.

  What can we next?

  Kind regards

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  staff-doublebassd · Staff · Apr 8, 2016 at 5:34 am

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  Hi there,

  If you aren’t able to provide an email from the email address with which the blog was registered, a PayPal transaction ID, or the original activation link, I’m afraid we won’t be able to help you recover the account.

  We have a strict policy in place to protect our users from third parties who might try to use our support system to gain access to other users’ accounts.

  However, if there’s personal information on your blog, I would be happy to set it to private for you so search engines and users can’t access it – just let me know.

  If you want to start blogging again, you can create a new account by signing up here:

  https://signup.wordpress.com/signup/

  Let me know if you have any other questions

  Thanks,

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  avenyoapparel · Member · Apr 8, 2016 at 7:42 am

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  Hi,

  Can we make it private.

  Regards

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  staff-doublebassd · Staff · Apr 8, 2016 at 1:47 pm

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  Hey there,

  The site blog.avenyoapparel.com appears to be a self-hosted, WordPress (also called “.org”) site.

  To clear up any confusion, WordPress.com and WordPress.org are two, different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  WordPress.com vs. WordPress.org

  However, if you have access to the server control panel through your web host, it is always possible to regain access to a self-hosted, WordPress site. This WordPress.org Codex article will walk you through the steps:

  http://codex.wordpress.org/Resetting_Your_Password

  Also, you may wish to contact your hosting support team for direct assistance. Your site is currently hosted with CyrusOne.

  Let me know if you have any questions.

  Thanks!