Https address can’t be visited at somewhere

  • Unknown's avatar
    brotheryao · Member ·

    I configured SSL certification with bncert-tool, and it works well when I visit my website with an https prefix under a VPN located at other countries, but when I have turned off the VPN, my page can’t be loaded anymore, and the page still can be loaded well when I use an http prefix even though I have turned off the VPN, so I don’t think this is a GWF issue eventhough I’m in China, what’s wrong here?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    franxiscoflores1 · Member ·

    Hi,

    I’m afraid your site is not hosted at WordPress.com but at a selfhosted WordPress.org CMS, you can get support at WordPress.org, this support is for sites hosted at WordPress.com.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites hosted elsewhere; we can only assist with sites hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
    https://wordpress.com/support/com-vs-org/.

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