HubSpot embed pop-up form disappearing on mobile after seconds/scrolling down.

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  fdagaeqg · Member · May 31, 2023 at 2:02 am

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  HubSpot embed pop-up form disappearing on mobile after seconds/scrolling down. Doesn’t do it on all phones. Unfortunately this contact form sometimes will disappear quickly before form can be submitted. Works fine on a latop/tablet.

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  fdagaeqg · Member · May 31, 2023 at 2:04 am

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  Any help would be greatly appreciated

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  staff-zinnia · Staff · May 31, 2023 at 2:21 pm

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  Hey there –

  Thanks for taking the time to reach out. I’d be glad to take a closer look at this. To start, are you able to provide the site URL?

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  fdagaeqg · Member · Jun 1, 2023 at 1:46 am

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  Hi ,

  Please see below website address. Form can be found on the top right of the banner header. “Get a Quote”. Thanks in advance!

  Home

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  darusja · Staff · Jun 1, 2023 at 6:30 am

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  Hi there!

  Thank you for the details.

  It looks like your site is hosted with another company than WordPress.com, which means that you use the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com) and help is available at the community forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting

  Just in case you are interested in moving to WordPress.com (where you would have access to our support), it is possible and you can review the options here: https://wordpress.com/support/import/#self-hosted-word-press-org-site

  If you have any more questions let me know.