Humongous mess

  • Unknown's avatar
    chiffondior2014 · Member ·

    I am in the middle of a nightmare situation. I have been working on changing my Premium site’s domain name and changing to a new host. I stupidly changed the domain to the new URL before I completed the other necessary changes and I am now unable to access my account on either URL. So I logged into wordpress.com and it says there is no upgrade on my account. I have no idea where to begin. My original URL was notsafe4werk.com and the new one that I changed it to was werrrk.com. If it helps, I am able to access the wpstagecoach version of the site the I was remaking the site on. Please help! Thank you in advance.

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I see that you redirected your wpstagecoach WordPress.com site over to where the site is newly hosted.

    But, notsafe4werk.com and werrrk.com is not hosted at WordPress.com. As such, we are unable to provide any direct assistance in regaining access to your account.

    I would recommend getting in touch with your host or domain registrar for support. Whois is saying the site is hosted with Unified layer:

    http://www.whoishostingthis.com/hosting-reviews/

    Here is a link to their contact information:

    https://unitedlayer.com/contact

    Or check out these resources since your site was indeed built with WordPress software:

    http://wordpress.org/support/
    http://codex.wordpress.org/Main_Page

    Here is the link to the login page for your site:

    http://werrrk.com/wp-login

    If you’re interested, you can learn more about the difference between WordPress.com and WordPress.org here:

    WordPress.com vs. WordPress.org

    Let me know if you have any other questions or issues.

    Best,

  • The topic ‘Humongous mess’ is closed to new replies.