HYMNCA

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  freetimesolutions · Member · Jan 31, 2025 at 10:41 pm

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  HYMNCA

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  dikshaasingh · Staff · Feb 5, 2025 at 12:20 pm

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  Hi @freetimesolutions,

  If the site is hosted here on WordPress servers this may help:

  Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this, using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

  You can also reach out to the Billing Support team by emailing billingsupport@wordpress.com using the email address linked to your WordPress.com account.

  If you have already got in touch with them, feel free to ask for more details or help regarding the issue.