HYMNCA when trying to add a payment method

  • Unknown's avatar
    virtualvtact · Member ·

    Previous payment method would not purchase a shipping label with code AXLZNE.

    I cannot add a new different card or the same old card to my account – error preparing new payment method HYMNCA

    Please assist urgently.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    2020testjj · Member ·

    You should see a message in your dashboard “Purchases are currently disabled. Please contact us to re-enable purchases.” with a link that will get you to the Payments team directly for assistance with this issue.

    Post back here and let us know how that goes.

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello!

    We wanted to let you know that the WooCommerce Billing Support team has received your ticket and is currently reviewing your account. They will reach out to you directly through the ticket to address your concerns.

    Please keep in mind that we are unable to provide assistance for this matter through the public support forums. Kindly await their response via the ticketing system.

    Thank you for your understanding and patience!

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