Hyperlinka

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  designagogo · Member · Jan 6, 2013 at 5:42 pm

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  I am no longer able to ‘insert/edit’ a link ( highlight the text, at pop up paste link….text box no longer shows up).

  This feature has been working fine up until yesterday. It is an integral part of my blog content. Did I mistakenly turn something off?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 6, 2013 at 8:33 pm

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  Hi there,
  Will you please undertake some troubleshooting so we can rule out some causes?

  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

  1. Try clearing your browser’s cache:

  http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If it’s still happening, let us know which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.