HYPNOROMA.COM

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  kalmatherapy · Member · Jul 13, 2021 at 6:19 pm

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  please contact me urgently I think Ive been hacked
  paul burton
  www,hypnoroma.com

  I don’t have a site with WordPress.com yet

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  staartmees · Member · Jul 13, 2021 at 6:29 pm

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  You are in the wrong forum as your site isn’t running on the WordPress.com platform nor is it connected to a WordPress.com account.
  As your site uses the open source WordPress.org, you get support at https://wordpress.org/support/

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  staff-blorbo · Staff · Jul 13, 2021 at 6:30 pm

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  Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  With that said though, carefully follow this guide. When you’re done, you may want to implement some (if not all) of the recommended security measures and start backing up your site.

  Your hosting provider’s support team may also be able to assist.