I accidentally deleted my domain name after purchase

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  gluttonlife2016 · Member · Jun 18, 2016 at 10:32 pm

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  Hello, I accidentally deleted my domain and now I am not able to restore it. Please advise.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 18, 2016 at 10:33 pm

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  We need details please.
  1. What is the domain URL?
  2. What is the underlying .wordpress.com URL?
  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  4. When was the upgrade purchased?
  5. When did the refund request and upgrade cancellation take place?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  gluttonlife2016 · Member · Jun 18, 2016 at 10:41 pm

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  Hello timethief,
  1. Domain URL: gluttonlife.com
  2. WordPress URL: gluttonlifecom.wordpress.com
  3. Username: gluttonlife2016
  4. Purchase: 14 June 2016
  5. Refund Request: 18 June 2016

  Thank you in advance.

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  timethief · Member · Jun 18, 2016 at 10:46 pm

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  Thanks for posting the information Staff need to assist you. Please be patient while waiting.

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  staff-doublebassd · Staff · Jun 18, 2016 at 10:56 pm

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  Hi there,

  I’ll be happy to contact the registrar to see if we can restore gluttonlife.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

  I will let you know once I hear back from the registrar.

  Let me know if you have any questions.

  Thanks!

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  gluttonlife2016 · Member · Jun 18, 2016 at 11:01 pm

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  Hi darnelldibbles,
  Thank you very much for the effort. Hope to get it bac.
  I’ll be looking forward your response.
  Greetings!

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  staff-doublebassd · Staff · Jun 19, 2016 at 1:55 am

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  No problem!

  I will let you know once I hear from them.

  Cheers,

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  gluttonlife2016 · Member · Jun 19, 2016 at 1:05 pm

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  Hello,
  Any updates here?
  Thank you.

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  staff-doublebassd · Staff · Jun 20, 2016 at 6:23 am

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  Hey there,

  No word yet. I’m sure it’s because of the weekend. I’m sure we’ll hear from them tomorrow. If not, I’ll follow up.

  Thanks!

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  gluttonlife2016 · Member · Jun 20, 2016 at 9:23 pm

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  Hello,
  Thank you very much for the support and effort! I already registered my domain again. Still, help really appreciated :)

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  staff-doublebassd · Staff · Jun 21, 2016 at 7:47 am

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  Great! Glad to hear! And you’re welcome! =)