I accidentally deleted my domain when I cancelled my subscription!

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  jarletteuy · Member · Sep 10, 2020 at 7:45 pm

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  Help! I didn’t realize what I was doing when I was cancelling my subscription and deleted my domain while I was at it. Is there any way that this can be recovered?! It literally happened 5 minutes ago and I am freaking out. Any help would be appreciated!

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  ryrhino00 · Member · Sep 10, 2020 at 8:45 pm

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  Hi,

  I have asked for a Staff member to help you.

  Please wait for them to reply.

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  jarletteuy · Member · Sep 10, 2020 at 11:06 pm

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  Thank you so much! Will be looking forward to a response. I’m just really hoping I can restore my domain!

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  jarletteuy · Member · Sep 10, 2020 at 11:06 pm

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  The domain name that I am trying to restore is justjarlette.com.

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  fstat · Staff · Sep 11, 2020 at 7:36 am

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  Hi there,

  Are you planning to keep using the domain here or on another provider?

  If you want to keep the domain with us, you have two options.

  1. Purchase a plan, skip the domain option, and then let us know here so we can restore the domain.

  2. We can send you an invoice and restore only the domain.

  If you want to use that domain elsewhere, you need to wait for about five days to be released. Then you’ll be able to register it through any other provider.

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  jarletteuy · Member · Sep 11, 2020 at 3:16 pm

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  I would like for you to send me an invoice and restore only the domain please! Thank you thank you SO much.

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  staff-doublebassd · Staff · Sep 11, 2020 at 4:39 pm

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  Hi there,

  I sent you a manual payment to repurchase the domain subscription and restored the domain back to your site.

  Please let me know if you have any questions.

  Thanks,

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  jarletteuy · Member · Sep 12, 2020 at 6:19 pm

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  Thank you so much! I received the link. I appreciate your help :)

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  staff-ozmodiar · Staff · Sep 12, 2020 at 11:09 pm

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  Glad we could help!

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  jarletteuy · Member · Sep 14, 2020 at 6:49 pm

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  I just want to check in and make sure I am understanding everything. After the 5 day period will my domain be released then? Because the website does not currently “exist” right now. Just wanting to make sure I am up to date :)

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  staff-blorbo · Staff · Sep 14, 2020 at 7:07 pm

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  justjarlette.com was recovered and is attached to the site at https://justjarlettedotcom.wordpress.com/

  If you’d like that site to appear as justjarlette.com you’ll need to set it as the site’s Primary Address, which requires a paid plan: https://wordpress.com/support/domains/#set-a-primary-address