I accidentally deleted the tariff plan

  • Unknown's avatar
    igoplayoffice · Member ·

    Good afternoon, I accidentally deleted the tariff plan, help to put it back, while changing it to the Business tariff plan. I accidentally deleted the domain, is it possible to return it?

    I paid for the services of the site, according to your terms on the site, I am a premium user, please help to restore the tariff plan, as I have no way, only tech support can help me, this is what the chat bot wrote
    —

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-papyrus · Staff ·

    Hi there!

    I’ve restored your site’s original plan subscription and I was able to restore your custom domain name as well.

    Please keep in mind that domain cancellations involve a long and often complex process, so we only ever recommend cancelling a domain name if you are certain you no longer want to use it anymore. Luckily, in this case, the domain was still available for us to restore.

    Did you wish to also downgrade to the Business plan? You can still create an online store using WooCommerce with the Business plan, but downgrading will mean losing out on the paid WooCommerce extensions included in the Commerce plan, such as AutomateWoo, Product Add-Ons, or Product Recommendations, among others.

    You can find more details about the Business plan here: https://wordpress.com/support/plan-features/business-plan/ and the Commerce plan here: https://wordpress.com/support/plan-features/ecommerce-plan/

  • Unknown's avatar
    igoplayoffice · Member ·

    Thanks for your help! Please transfer me to a business tariff, I will try to make a site on it, I understand that I can always change the tariff plan? And the number of days of rent when I move will be increased, since woocommerce was more expensive

  • staff-papyrus · Staff ·

    You can always upgrade to a higher-tier plan through your site’s dashboard, that is correct. For more information on that, you can check out our guide here: https://wordpress.com/support/manage-purchases/upgrade-your-plan/

    For this particular downgrade, I’ll send you some more details by email shortly. Keep an eye on your inbox for my message, and feel free to let me know there if you have any questions.

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