I accidentally put short code in the wrong place and now I'm locked out

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  tonisicola · Member · Mar 31, 2014 at 10:22 pm

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  I can’t get into my site at all after accidentally putting short code for a contact form on the akismet plugin area of code. I don’t know anything about code, but now it’s showing this error and I can’t get into my dashboard at all, nor is my site showing up online any more.

  Parse error: syntax error, unexpected ‘[‘ in /home/content/25/12086225/html/wp-content/plugins/akismet/widget.php on line 109

  Please help. I’m freaking out.

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · Apr 2, 2014 at 3:39 pm

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  Hi there!

  You’ve reached support for the free sites hosted at WordPress.com. Because your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

  It sounds like you should contact your host’s support team for more assistance.

  You can find support for your self-hosted WordPress site here:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  If you need professional help for your self-hosted WordPress site, please check out:

  http://jobs.wordpress.net/

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  tonisicola · Member · Apr 2, 2014 at 4:25 pm

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  Thanks, I did end up finding a solution by calling GoDaddy. They disabled the plugin so I could get back in and delete my mistake.

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  shawnajroberts · Member · Apr 2, 2014 at 5:20 pm

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  Great! I’m so glad you got everything fixed up! :)