I accidently refund my domain

  • Unknown's avatar
    ashkanledur · Member ·

    I accidently refunded my domain name while wanting to transfer my domain to a new provider, now it is unavailable for purchase and i lost ownership,

    is there a way to recover this domain name or not ? zerocorp.fr

  • machellie · Staff ·

    Hi there, @ashkanledur!

    I am seeing that you recently canceled and refunded the domain zerocorp.fr. We can help you recover this domain after you make the domain registration payment of $15. I have emailed you an invoice for this payment. That invoice was sent to the email address attached to your WordPress.com account.

    Once paid, we will be able to help you restore this domain.

    Please also confirm that you are okay with us restoring the deleted site zerocorpdotfr.wordpress.com so that we can restore that domain to this site.

    Looking forward to hearing from you!

  • Unknown's avatar
    ashkanledur · Member ·

    Well the thing is i don’t want to use the wordpress website anymore, i only want to keep the domain name, if possible manage it on wordpress but the website it links to is not a wordpress website. If it is not possible to manage it on wordpress then i wouldve transfer it to a new domain provider

  • machellie · Staff ·

    Hi there, @ashkanledur!

    Thank you for confirming.

    Once you pay, we will help you recover that domain.

    Then, once the domain has been registered for 60 days, you will be able to transfer this domain to another host. While you wait, you will still be able to use this domain with another provider. You would just manage the domain here but the domain would point to your new host.

    If you don’t mind me asking, why are you looking to move away from WordPress.com? Did you have issues creating your site with WordPress? Your feedback is important to us.

  • Unknown's avatar
    ashkanledur · Member ·

    Thank you for your response,

    I was looking to upload custom html, css and js file for my website and wordpress doesnt allow that level of customisation and i foundout github allows to do so for free so i just need a professionnal domain to link to this URL for my website to be functionnal

  • Unknown's avatar
    ashkanledur · Member ·

    I bought back the domain but i am not able to find any manager tool, if i try to create a new website in the https://wordpress.com/start/domains/use-your-domain it tells me that the domain is already set to a wordpress, and in anycase i would like to manage DNS and CNAME of the domain myself to point to my custom URL, can you help me find a page where i can manage the domain

    Thank you for your help

  • machellie · Staff ·

    Hi there, @ashkanledur!

    Thanks for reaching back out.

    We received your domain payment and we have restored this domain to your account. You can find this domain here:

    https://wordpress.com/domains/manage/zerocorpdotfr.wordpress.com

    Since you are looking to use this domain elsewhere, you can point this domain to another provider using custom IP addresses (A records):

    Here is how to add an A record:

    WP
    Domains » Point a Domain to an External IP Address
    in WordPress.com Support
    2 min read
    This guide explains how to set up custom A records to point your WordPress.com-registered domain to a different host’s IP address. This is the method you would want to use if your new host does not support the name server method. Changing an A RecordRestore Default A Records Changing an A Record From your dashboard, click on Upgrades → Domains.Click on the domain name you wish to connec

    Let me know if you have any questions!

  • Unknown's avatar
    ashkanledur · Member ·

    Thank you very much
    it was very helpful

  • machellie · Staff ·

    Thank you, @ashkanledur! Glad we could help. I hope you have a wonderful rest of your week!

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