I activated the Google Authenticator but have no backup codes…

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  theotherwomanblog · Member · Oct 12, 2014 at 3:22 am

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  I activated the Google Authenticator, but had trouble doing this, so thought I dialled it so I never copied down any backup codes. So Now I am not sure what this means. Can you tell me what to do to disable it, as I do not want to be in a position where I cannot access my own Blog. Sorry for being old and overwhelmed with the technology.
  theotherwomanblog.com

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Oct 13, 2014 at 5:21 am

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  Hi there,

  I’m sorry to hear about this. Please contact our Account Recovery team regarding this:

  Recover Your Account

  They will be able to help you access your account and disable Two-Factor Authentication with the proper verification.

  Cheers!

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  theotherwomanblog · Member · Oct 16, 2014 at 10:06 pm

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  I may not have been clear, but I can still access my blog. I am worried about the future, in that I do not really understand what the Google Authenticator is and I am afraid when I change computers or get a new phone I will be asked for a back-up code to verify who I am and I will not have such a thing.
  So I do not think I need the account recovery yet, or do I??
  I do want to disable the Google Authenticator…so is this what I must do??

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  gracejiyoung · Member · Oct 17, 2014 at 2:24 am

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  Hi there,

  Oh I see! You will need your backup codes in case you get a new phone. So you can get another set! Once you have logged in, go to the link below:

  https://wordpress.com/settings/security

  Click on the “Generate Backup Codes” button and print a backup copy of your codes.

  Let me know if you have any questions with this!

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  theotherwomanblog · Member · Oct 18, 2014 at 9:04 pm

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  Thank you so much!! This is exactly what I needed and now I understand how to use the Google Authenticator and I have printed the back-up codes for future use!
  I have noticed that I have far fewer spam emails since I set-up the Authenticator…coincidence? or was this a direct result of having the Google Authenticator?

  Thank you,
  theotherwomanblog

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  gracejiyoung · Member · Oct 20, 2014 at 4:00 am

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  I have noticed that I have far fewer spam emails since I set-up the Authenticator…coincidence? or was this a direct result of having the Google Authenticator?

  I’m not quite positive about this as 2-step authentication would be a way to prevent anyone getting into your account without having your authenticator app or your backup codes. But, I’m happy to hear you have less spam! That’s always good news! :)

  Happy Blogging!