I added another domain and I see charges I don't understand.
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I see a charge of $99 coming up later and what is that for? I just have my domain hosting charge with Hover and $13 for another year with you.
I added another domain to day and decided to go with a .com address instead of a wordpress.com address for $13 a year so I have more features and it, too, says I will have a $99 charge. I’m confused. I just did this a few minutes ago so if I need to change something within 2 days I need to know what’s up.. Thanks
The blog I need help with is: (visible only to logged in users)
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I know it has been the Christmas holiday so that is why i haven’t gotten an answer yet, but this has concerned me. I removed the new blog I want to start from being a premium blog with the $13 charge until I get it off the ground, but I don’t know the $99 charge is for that I have for mynameisjamie.net.
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Hi there,
I can indeed confirm that the WordPress.com Premium package which you purchased has been cancelled and the charge voided out. If you decide that you want to get a domain after all, please let me know and I can walk you through the process.
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What is the $99 charge I see for my current blog, mynameisjamie.net? I thought the only charges were the $13 for my domain and then I have a separate charge at Hover.
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Hi Sonni,
Since this has to do with a billing question, I have sent you an email to the address which we have on file. Go ahead and check that account, the message should be waiting for you!
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I see the email but it does not answer the question of why I see a $99 charge coming up for my ORIGINAL blog, ‘My Name is Jamie. Life in Prison.’ This has nothing to do with the second blog I have set up that I cancelled the premium address for.
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Hi Sonni,
In this account which you are writing from, there have been no charges of $99. You did sign up for a free WordPress.com Premium trial on 25 December 2014 for the blog watchandwhirl.wordpress.com which would have charged $99 on 8 January 2015, however that is set to manual renewal and so no charge will be processed without you doing so yourself.
If you have another account with WordPress.com there may be another charge. I can take a look if you would like. I would need for you to respond to that email which I sent with the name of the person who owns the credit card or bank account (both first and last name) as well as the approximate date of the charge and I will be able to look in to this further.
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