I am being charged even after I cancelled all my subscriptions last year
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I cancelled my $48 per month plan last year and deleted all the data from my account. I have recently been charged on my credit card for $48. I would just like my refund and for all my data to be deleted from wordpress. I was not notified of anything either.
My email is (email visible only to moderators and staff)The blog I need help with is: (visible only to logged in users)
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Hi there,
Sorry to hear you’d like to cancel your WordPress.com account. I’ve checked our records and do see that renewal notices went out to the email address on the account which is different than the one you’ve posted.
If you’d still like a refund we’d be happy to take care of that for you, however before we cancel and refund your plan could you confirm that you understand that this means giving up ownership of the domain theglamtrip.com possible forever.
You may also cancel the plan yourself from the following page:
https://wordpress.com/me/purchasesLooking forward to hearing back from you.
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Hi,
Yes, I would still like my $48 refund and the plan to be cancelled and all the data to be deleted. I understand that this means giving up ownership of the domain theglamtrip.com possible forever.
Thank You!
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Also, I tried to cancel my plans on my own, none of the tabs display any content. I would appreciate if you could delete everything for me. Thanks!
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@theglamtrip thanks for confirming. This is done, and your refund is on its way. You should see that on your statements within the next several business days. Or, your bank might simply reverse the charge completely, in which case you wouldn’t see a refund, but the charge would disappear, too.
Cheers!
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