I am being told my email address and username are not registered with WordPress
-
When they are – yet I cannot login or get a new password
My email address is (email visible only to moderators and staff)
My user name is essexandrew
please send me a link to set a new password
The blog I need help with is: (visible only to logged in users)
-
Hi there. If you can post here that means you’re already logged in, so I don’t think you need to reset your password. Still, the instructions to do that can be found here: https://en.support.wordpress.com/account-recovery/
When do you see that message? It might simply be that the website is not correctly tracking your login. To fix that, make sure you have third-party cookies enabled in your browser: http://en.support.wordpress.com/third-party-cookies/
You can also try clearing your browser cookies, but be aware that doing this will log you out, so try that last. http://en.support.wordpress.com/browser-issues/
-
Ok I am still being told the same thing when I try to login to a different wordpress account than the one I was struggling with the other day>
I can login to my own wordpress blog butt not other peoples.
I did not understand the advice I got before and so left it – I want to contact wordpress direct – I think I might just give up with wordpress now and transfer my blog posts to facebook.
This is the message:
” Please enter your username or email address. You will receive a link to create a new password via email.
ERROR: Invalid username or e-mail.”On this account
http://www.conservativehome.com/wp-login.php?action=lostpassword
-
Hallo again. So you’re actually seeking help with http://www.conservativehome.com/? Because that changes everything.
There are two versions of WordPress: .com and .org. Even though they have the same name, they are completely separate and completely different. http://en.support.wordpress.com/com-vs-org/
http://essexandrew.wordpress.com/, which you cited in your first post, is a WordPress.com site connected to the WordPress.com account essexandrew you used to also post in this forum.
http://www.conservativehome.com/ is a WordPress.ORG site and is NOT connected to your essexandrew or any other WordPress.com account. As I said, the two versions of WordPress are completely separate, so no amount of trying to reset your password on WordPress.com will get you back into your WordPress.org site.
You can find the password recovery options for a WordPress.org site here: https://codex.wordpress.org/Resetting_Your_Password
If you need more help with that, you’ll need to post in the WordPress.org forums, as we can’t help you with that site here: http://wordpress.org/support/ If you don’t already have a username on that forum, click the register button in the upper right corner so you can post in that forum.
-
-
-
I have already got an account with them and bizarrely – I find on revisiting – I logged in automatically.
thanks again
-
Keep in mind your WordPress.org login is not necessarily the same as your site’s dashboard login. The link I gave above is to help you with the latter.
-
-
Not implying you’re thick at all :) Sorry if I gave that impression. You’ll be amazed how many people who are incredibly tech and web savvy have no idea about this. As a result I err on the side of giving too much information in there forums.
- The topic ‘I am being told my email address and username are not registered with WordPress’ is closed to new replies.
WordPress.com Forums 