i am confused with the various payment requests

  • Unknown's avatar

    I have opened a few accounts but am now actively only using one. I am confused with the payment requests I am receiving as to which one is for which. Help!

    I am only interested in the site graceunbound.org and would liek to continue with it but not any others.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi!

    The only upgrades associated with your account esahlu are on the site esahlu.wordpress.com. You can see them here:

    https://esahlu.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

    The upgrades include a Premium bundle and the domain you mentioned, graceunbound.org. If you would like to continue using both of these upgrades, you can renew them using the link above. I can actually bundle the domain with your Premium bundle so they’re renewed together. Just reply back to confirm, and I’ll make that happen!

  • Unknown's avatar

    Hi and thank you.

    Following the link you posted in your reply, there are two products that show: wordpress.com and Domain graceunbound.org – are they the same thing where one is the domain registartion (graceunbound.org) and the other the hosting service?

  • Unknown's avatar

    The two products are as follows:

    – WordPress.com Premium bundle ($99/yr), which includes all of the upgrades shown here:

    WordPress.com Premium [Redirects to Plans]

    – The domain graceunbound.org ($26/yr), which includes all of the upgrades necessary for your domain graceunbound.org to continue to function

    The Premium bundle also includes a domain registration (meaning you don’t have to pay for that as a separate upgrade). There are three main ways to continue:

    1. I can bundle the domain with your Premium bundle. This would leave you paying $99/yr for both the Premium bundle and domain graceunbound.org.

    2. We can cancel the bundle so you would only need to pay $26/yr going forward for the domain graceunbound.org.

    3. You can continue to keep the upgrades separate and register another domain alongside graceunbound.org. With this option, you would still pay $99/yr for the Premium bundle and $26 for the graceunbound.org domain, but you would get a free additional domain.

    Does that help to clarify? Let me know how you would like to move forward!

  • Unknown's avatar

    Thank you Jeremy.
    I would like to go ahead with option 1 provided I can apply the benefits of the premium subscription to the graceunbbound.org domain.
    Thanks.

  • Unknown's avatar

    Done! I’ve bundled the domain with your Premium bundle. You should see that indicated here:

    https://esahlu.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

    Now, each time you renew the Premium bundle, you will also renew the domain graceunbound.org.

    Let me know if you have any additional questions!

  • Unknown's avatar
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