I am disgusted by the support
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Hi Guys,
I’m sharing this after waiting for a proper response from my number of previous queries. To make this clear, I subscribed to Business Plan. I’m not getting any proper help from the Tech support. And, disgusted with their response. Not to mention, my live chat support has been taken out as well. Not sure, whether that is taken out from everyone or only from me.
My domain was ->
satyakide.photography
And, currently, that is not working due to accidental dispute of the transaction due to unavailability of enough information from my Bank’s statement.
I want to know when can I get a proper response to my previous questions.
I’m frustrated with the support from ‘WordPress’.
Perhaps, this will be my last few attempts before going for other options.
Regards.
Satyaki.
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Not to mention, I’m losing money every day as I’ve already paid the entire amount for my Business Plan.
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I’ve paid the amount as the new link has been provided. However, there is no change in the domain.
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Hi,
Sorry to hear that you are having so much trouble.However, it looks like you have working this out with our support team via email. Please continue the conversation there because that will lead to the fastest resolution!
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Hey! Thanks for responding. But no one has reached out to me after the payment confirmation. Can you please look into this?
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Hi @satyakide, our forums staff isn’t able to resolve payment issues, so it’s best to continue support by email. If you updated the ticket over the weekend, please be patient and they’ll respond. Thanks!
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Finally, that problem has ressolved. But, what happens to Live Chat support?
Our support via Live Chat is still available! Were you aiming to get to chat via the link below?
https://wordpress.com/help/contact
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