I am getting an error message when trying to reach my site

  • Unknown's avatar
    mjsteltenpohl · Member ·

    I keep getting the below error message when trying to access my site http://www.gourmet30a.com. I am fairly new and could use any help. I was able to build in WordPress yesterday and publish/access the site fine. But, today, I get this…

    Composer detected issues in your platform: Your Composer dependencies require a PHP version ‘>= 7.2.5’. You are running 7.0.33.

  • staff-blorbo · Staff ·

    Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

    Your hosting provider’s support team may also be able to assist.

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