i am getting an error message when trying to upload a file jpg.
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Also the text i am trying to write with the image is not saving.
The blog I need help with is: (visible only to logged in users)
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P)lease confirm the exact file extension of this image file type.
https://en.support.wordpress.com/accepted-filetypes/Where exactly are your trying to upload it?
Is it for a custom header image?
Is it for a featured image?
Is it for embedding into a post or page? -
provide this info:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
(c) Exactly what you experience including exactly what any error reports you receive state.
(d) Screen shots can be helpful. Will you provide a screenshot for Staff please? I’ll tag this thread for their attention. You can use http://snag.gy/ to share screenshots and link to them here. If you use the WordPress.com guide for screenshots http://en.support.wordpress.com/make-a-screenshot/ you can and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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@kchemimage – Can you provide us with more information? The information requested by @timthief would be a great help towards finding a solution to your issue.
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