I am getting message There has been a critical error on this website.

  • Unknown's avatar
    mjb2fagan · Member ·

    Hello, I cannot get access to my website. This is the message I am getting in my email.

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Wordfence Security.

    First, visit your website and check for any visible issues. Next, visit the page where the error was caught and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special ‘recovery mode’. This lets you safely login to your dashboard and investigate further.

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.8.1
    Current theme: TunePipe Basic (version 1.1.20)
    Current plugin: Wordfence Security (version 7.5.5)
    PHP version 7.4.20

    Site: (email visible only to moderators and staff).
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

  • aleone89 · Staff ·

    Hello there,

    It looks like matthewfaganmusic.com is hosted with Hostgator.

    This means for help accessing this site, you would need to reach out to the hosting provider: https://www.dreamhost.com/support/

    Many thanks.

  • The topic ‘I am getting message There has been a critical error on this website.’ is closed to new replies.