I am getting: Purchases are currently disabled. Please contact us to re-enable purchases

• 

  vitalipina · Member · Jul 31, 2020 at 4:07 pm

  • Copy link
  • Add topic to favorites

  How can I solve the problem?

• 

  supernovia · Staff · Jul 31, 2020 at 7:51 pm

  • Copy link

  Hi @vitalipina, I’d recommend using the contact link you see in the message. If you’ve done that, our billing team will take a look and be in touch with you.

• 

  supernovia · Staff · Jul 31, 2020 at 7:55 pm

  • Copy link

  Oh, in fact it looks like they may have already reached out. I can see purchases are enabled for you. Cheers :)