I am having issues with my jetpack stats

• 

  courtneydelfino · Member · Sep 26, 2022 at 12:02 pm

  • Copy link
  • Add topic to favorites

  Hi, the other day my jetpack was disconnected from my wordpress.com account, and when I re-connected it completely lost all my stats and subscribers. Does anyone have advice on how to get all my previous stats back? Thank you!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  delfrag · Member · Sep 26, 2022 at 12:48 pm

  • Copy link

  Hi there,
  Since this is a WordPress.com forum and your account is not actually hosted by WordPress.com but by Cloudflare, you could either contact them for support, ask in the the WordPress.org forums:
  https://wordpress.org/support/forums/
  or check the Jetpack support:
  https://jetpack.com/support/

  I’ll leave you more info about the difference between WordPress.com and WordPress.org:
  https://wordpress.com/support/com-vs-org/

  I wish you good luck

• 

  pavelsoft78 · Member · Sep 26, 2022 at 1:05 pm

  • Copy link

  I Have the same issue with my website.
  can somebody take a look and help? My jetpack is permanently disconnecting.
  https://home-design.bg/
  Thanks you!

• 

  delfrag · Member · Sep 26, 2022 at 1:45 pm

  • Copy link

  Hi @pavelsoft78,
  Check the previous reply, it also applies to you.
  Good luck!