I am having trouble getting into my account/website.

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  mkjpc · Member · Sep 25, 2020 at 8:10 pm

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  I have been trying for two days to get into my website and cannot not. the email resend is going to an email address I do not have set up. Can you send me the resend information to my primary email? Please help. Very frustrated.

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  supernovia · Staff · Sep 25, 2020 at 11:42 pm

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  Hi, we’d be glad to help how we can. Is the site you’re trying to log into hosted here with us? If so, here’s how we can help you regain access:

  Recover Your Account

  If you’re trying to access an installation at another host, I’d recommend asking your host for help with these steps:
  http://codex.wordpress.org/Resetting_Your_Password

  Can you send a link to the site if you need more help? We’ll use that to point you in the right direction. Cheers!