I am having trouble with my first blog attempt.
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I filled out an identification box, a title and content and could not understand the next steps. When I clicked the ‘submit’ button I got the message: “An error occurred while saving the post” and “Unknown post”. I searched the help sources to no success.
The blog I need help with is: (visible only to logged in users)
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Hey there!
I can certainly help you via email, or you can also keep a look out for the live chat support box that will appear in your Dashboard when an operator is available.
I can talk you through the process, but you might also enjoy having a live person walk you through, step by step!
You’re correct about the error, your post wasn’t saved. Please do this for me: log into your account using another browser such as Chrome or Firefox. Create a test post and save it. Let me know if you experience the same trouble.
Sometimes these issue occur due to network errors, glitches in the system, or browser incapability. I’d like to test the browser issue first to see if the issue is alleviated when you use something other than Safari.
If you don’t yet have either Chrome or Firefox on your Mac, you can download them here:
Chrome:
https://www.google.com/intl/en/chrome/browser/desktop/index.htmlFirefox:
https://www.mozilla.org/en-US/firefox/new/Thanks so much. We’ll get you up and running. I know there’s a bit of a learning curve, but once you get the hang of it, you can focus on the fun parts :)
Speaking of learning curve, if you’d like, here is our detailed guide to starting up your blog:
Please let us know if you have any other questions. Thanks much!
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I really appreciate you prompt response; for a day or so I felt out there all alone! But, good news, my persistence paid off and I was successful submitting a post. Now, I am not sure where it is posted on the internet and to follow any response.
:-) Jim -
Jim,
That’s awesome! I’m so glad.
I see some new content here:
https://aboutteachingandteachers.wordpress.com/I think I may also see one of your difficulties. I see that you upgraded to Premium, and added a custom domain to your site (aboutteachingandteachers.me). However, you added those items to your WordPress.com site:
I think you may have intended to connect aboutteachingandteachers.me to your site, aboutteachingandteachers.wordpress.com.
Is this correct?
Let me know! I can transfer the custom domain to the other WordPress.com site, if you like.
For more information about how custom domains work with your WordPress.com site:
http://catswithmustaches.org/Looking forward to hearing from you. Thanks very much.
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Robin,
After reading the materials and experimenting I think I need to register the premium site and then somehow move the three ‘published’ blogs. I am not there yet. Your help in completing this step should get me going.
Many thanks,
Jim
ps I will also look into talking with a person!
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JIm,
This sounds great. I promise at some point, this will all become second nature. It’s like riding a bike :)
So you’re aware, if there is an operator available, when you are in your site’s Dashboard, you may see a “Howdy! How can we help?” note in the bottom right corner of your screen. This is an invitation for a Live Chat. One of my colleagues can help you during your process.
That box will only appear if some is available to take a chat, so you may have to be patient and refresh your screen a few times before it pops up.
Wishing you all the best!
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Robin,
I am still struggling with the transfer to the premium site. I tried to make the “.me” account the primary but failed. I also tried to copy and paste data from the .com site to the .org site with no luck.
Jim
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Robin,
I made some progress and placed three blogs on the ‘me’ site but have not published any that could be seen. Each time I log on the original site is displayed as my primary site. I update it to the ‘me’ site but it doesn’t stay there. I think I am close but still frustrated.Thank you for your help.
Jim
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Hey Jim!
Ok, let’s go down the list and address what you still need to accomplish:
I am still struggling with the transfer to the premium site. I tried to make the “.me” account the primary but failed.
It appears to me as if you’ve done this successfully. Here’s where I see that your custom domain is now your primary domain:
https://jjp1932.wordpress.com/wp-admin/paid-upgrades.php?page=domainsI also tried to copy and paste data from the .com site to the .org site with no luck.
When I visit http://aboutteachingandteachers.me/, I see three blog posts. Mission accomplished? Or, are you still hoping those will appear elsewhere?
You appear to have a fully functioning and upgraded site: http://jjp1932.wordpress.com/. Are you happy administering your site there?
If so, then aboutteachingandteachers.wordpress.com may be extraneous. You don’t need it if everything is working well at http://jjp1932.wordpress.com/. Of course, your visitors will not see “http://jjp1932.wordpress.com/” in their address bars, they will see: http://aboutteachingandteachers.me/.
Finally:
I also tried to copy and paste data from the .com site to the .org site with no luck.
You haven’t mention a .org or self-hosted site yet. From what I can tell, you have all your sites hosted here at WordPress.com. Is that correct?
Thanks very much!
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I have made some progress but have not seen any published items. And, thinking about that, it is probably a good thing. I am working on a theme and when I tried one I saw redundancy in the titles and will edit where appropriate.
I do not know enough about .org to respond. What do you suggest?
In dashboard I have never seen a post about talking with someone. Does that happen!
You have been great to stick with me. I have thought about quitting and then went back and tried again to break through the understandings.
Thanks,
Jim
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Hey Jim!
I have made some progress but have not seen any published items. And, thinking about that, it is probably a good thing. I am working on a theme and when I tried one I saw redundancy in the titles and will edit where appropriate.
Aren’t these your published posts? http://aboutteachingandteachers.me/
They are the only posts that you’ve published, as I can see here in your list:
https://jjp1932.wordpress.com/wp-admin/edit.phpI do not know enough about .org to respond. What do you suggest?
You mentioned having a .org site. That’s why I asked. Sites that are called “.org” are not hosted here at WordPress.com. They are sites that are hosted on other servers. You wouldn’t be logging in here if you were working on a .org site.
In dashboard I have never seen a post about talking with someone. Does that happen!
It sure does. If someone is available to help, you’ll see this in the bottom, right hand side of your dashboard:
https://cloudup.com/cX7Qb4t2fcMYou have been great to stick with me. I have thought about quitting and then went back and tried again to break through the understandings.
We all have to start somewhere, and I’m more than happy to help. Afterall, if I were a new teacher, you can bet I’d need your help with classroom management!
The main issue right now is that you have two sites. I believe this is causing confusion. I highly suggest keeping one, and getting rid of the other.
Because you’ve upgraded your site, jjp1932.wordpress.com, and it is connected to your custom domain, aboutteachingandteachers.me, it’ll be simplest to keep this one.
Again, I’m here to help, so don’t hesitate to drop me a line! Thanks much.
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Robyn,
I’m smiling with your support! I have a couple of specific questions:
1. Yes, I have published three items but do not think they are posted anywhere for people to see. I tried to use Facebook but must not have completed the process. Where do people go to see posted items?
2. When I look at the three posts they appear out of order. How do I rearrange them to have the correct one appear first, etc.?
I think I may be ready to go public!
Jim
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Hey Jim!
I think I may be ready to go public!
That put a giant smile on my face!
Ok…answers to your questions below:
Where do people go to see posted items?
You can have them go right to your website:
http://aboutteachingandteachers.me/If you give them that link, they can choose to subscribe to your blog.
When you’re ready, you can also set up your site to publish automatically to Facebook. Here are the setup instructions for this:
http://en.support.wordpress.com/publicize/
When I look at the three posts they appear out of order. How do I rearrange them to have the correct one appear first, etc.?
Post will appear in reverse chronological order, according to the date and time you published them. If you need to change the way they’re appear on your site, you can “trick” the system by changing the publish date on your posts.
For instance, click on the link below:
https://wordpress.com/post/80020186/17/?optinIn the right hand column, at the top, you’ll see in the Publish status box that this post went live on 12/7/2014 at 14:59 (2:59 pm). Hypothetically, if you want this post to be at the bottom of the list, you can give it a date of 12/5/2014. Then, make sure you click to schedule/update this.
The next post can be given the date of 12/6/2014.
The post you want to appear at the top can maintain the date of 12/7/2014.
Give that a go — and let me know how it works out. I can lend a hand, if you’d like!
In the future, your newest posts will always appear at the top of the list. You won’t have to juggle them.
Thanks, Jim!
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Robyn,
Judging by the length of our communications people may think we have a ‘thing’ going!
Thanks for the most recent message. I am gradually learning to do this. Re: the order, I understand that the most recent blog appears first. Since I intend to continue posting I’ll have to get used to it.
I have now added the link: http://aboutteachingandteachers.me.
If I am asked about the quality of the support I will rate it excellent.
Jim
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Jim,
You’re hilarious. You’ve also made a huge amount of headway in a very short time, so this is fabulous!
I am gradually learning to do this. Re: the order, I understand that the most recent blog appears first. Since I intend to continue posting I’ll have to get used to it.
Terrific. Your readers will totally understand as well.
If I am asked about the quality of the support I will rate it excellent.
That is so nice to hear. Does my heart good. Thank you.
I can’t wait to see how your blog — and its readership — grows! Drop us a line if you have any questions in the future. Lots of luck. And have fun!
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Robyn,
I’ve become accustomed to your smile! But soon I’ll begin to fly on my own. Meanwhile, I have two questions:
1. When I try to connect to Twitter or Facebook I am successful with one blog but am not sure of the steps in doing so. I have started with ‘Edit’ and see the places to check the destinations, check those and then it’s hit and miss, mostly misses.
2. In evaluating publishing destinations such as Facebook I have begun to think it is not a proper venue for my blogs. It seems to be more social and great for families and children. Twitter is a little less so and I am going to try one or two others. What do you think?I value your support.
Jim
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Hey there, Jim!
Great to hear from you. And I’m thrilled you’re connecting your website via social networking! It’s a great way to build an audience for your blog.
1. When I try to connect to Twitter or Facebook I am successful with one blog but am not sure of the steps in doing so. I have started with ‘Edit’ and see the places to check the destinations, check those and then it’s hit and miss, mostly misses.
I tested your publicize connection for both Twitter and Facebook. They are both working great. Only brand new posts will appear on those social networking sites. If you go back to your WordPress.com post and edit it, the edits will not be published to Facebook and Twitter. That will only be done once.
The next time you publish a WordPress.com post, take a look at your Twitter feed, and your Facebook wall and let me know if those posts are there!
2. In evaluating publishing destinations such as Facebook I have begun to think it is not a proper venue for my blogs. It seems to be more social and great for families and children. Twitter is a little less so and I am going to try one or two others. What do you think?
There isn’t one right answer to this question. It’s entirely personal. If you think that the folks with whom you’re friends on Facebook would be interested in your blog posts, then I think you should continue publishing to Facebook. If you do this, your friends and family can add their comments on Facebook, or share the posts with their own network. This could help you market your blog.
However, if you don’t think it’s the same audience, then you certainly don’t need to keep that connection.
On Facebook, people certainly don’t have to read the posts they aren’t interested in. So, it doesn’t do any harm to maintain the connection. The worst thing that happens is that a Facebook friend might not read the WordPress.com post. The best thing that happens is that someone who might not be aware of your WordPress.com site, learns about it via Facebook.
Let me know what you decide! Thank you so much :)
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Robin,
I’ve made a lot of progress and now have two issues to resolve.
I have selected twitter as the best channel and have submitted several blogs but now think I need to start over on twitter. I trashed one blog and it still appears without a link. In another instance I have a duplicate.
1. How do I remove a blog from twitter?
2. Many of my blogs will have 600 plus words. Does twitter have a limit on the number of words?Thanks, Jim
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Hi Jim!
Look at you, all Twitter-savvy! I like it :) I think you’ve made the smart choice.
Addressing your queries:
1. How do I remove a blog from twitter?
If you are asking how you remove a Tweet from your Twitter feed, you have to do that on Twitter. Even if the Tweet originate as a WordPress.com post, once it’s on your Twitter wall, you do have to use their system to get rid of it.
Here are Twitter’s instructions on this:
https://support.twitter.com/articles/18906-deleting-a-tweet2. Many of my blogs will have 600 plus words. Does twitter have a limit on the number of words?
Twitter has a limit of 140 characters. Your entire post won’t display there. In general, if you autopost to Twitter by using Publicize (as described here), the title of the post, and a link back to it, will display on your Twitter feed.
Let me know how that works out for you, Jim!
Wishing you all the best this holiday season!
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Thank you Robyn,
I have deleted duplicates on Twitter successfully, but still have an issue. On two or more tweets I see the blog page but there is no content. From here on I will keep a draft of written blogs prior to submitting it. I am guessing that twitter’s limit of words in a blog is preventing the content to be shown.
Is there a way to retrieve the lost content?
Perhaps I should have my own website. What do you think?
Warm and fuzzy,
Jim
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