I am in need of urgent assistance
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I had previously used a wordpress business plan for around a year, and then downgraded to a free plan, thinking I could restore the site completely from the tar.gz backup jetpack file. Now I’m panicking because I have a very important interview and was really hoping to show off the content of my site as it was 2 years ago, but since I temporarily ended my business plan, there is no way for me to access backups from that time period. I’m having a lot of issues trying to install the original plugins, including some critical errors.
Is there any way a member of staff could restore my site to how it was in March or April of 2022 with all of it’s original plugins installed? As it is right now, the format is ruined and you can’t see any images.
This is kind of an urgent request, as I’m expecting this interview in the next few days, and would love to use some of the pages on my site as an example of my seo experience.
I would really, really appreciate any help I can get. Thank you!
The blog I need help with is: (visible only to logged in users)
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I just wanted to clarify, I would like to restore my site to how it was in April of 2022. Thanks!
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Also, I am trying to restore http://www.growkaru.com incase that wasn’t clear. Thank you.
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Hello –
Thanks for writing to us. I can see that you were recently in touch with our live chat support team. This is the best route for any real-time or emergent needs on the site.
I’m going to take a closer look at growkaru.com now and will report back on what possibilities we have to help.
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After a closer look I can see that the site was reverted to a basic option on April 8th. You will want to revert your site to a previous day, like the 6th or 7th. I’ve shared those instructions below. We do not hold on to back ups from the previous year, though.
If your site’s plugin-enabled plan expired, features like plugins and third-party themes no longer work. This guide explains how to restore your site after you upgrade back to a WordPress.com Business or Ecommerce plan. Step 1: Renew the PlanStep 2: Restore Plugin AccessStep 3: Restore a BackupUnable to connect JetpackStep 4: Relaunch the Site Seven days after a plugin-enabled plan expireJetpack Backup automatically makes a copy of your site, allowing you to restore it to the exact state it was in at any previous point in time. This feature is available on sites with the WordPress.com Business or Ecommerce plan. If your site has one of our legacy plans, it is available on the Pro plan. What Data is Backed Up?How Often do Backups Occur?Accessing BackupsRestoring From a BKeep in mind that real-time support is available as part of your plan through the live chat option on the contact form that you used to write to us here in the forums.
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