I am locked out of my account

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  cbrt999 · Member · May 30, 2018 at 3:02 pm

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  Can you please help me get into my website http://www.colourbreathing.com?

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  fstat · Staff · Jun 1, 2018 at 1:16 pm

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  Hi there,

  Your site colourbreathing.com is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by TSOhost.

  For recovering access to a self-hosted WordPress site, please read these instructions:

  https://codex.wordpress.org/Resetting_Your_Password

  If you’re still unable to access your site you need to contact your hosting provider. We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you can also ask over at the WordPress.org forums:

  https://wordpress.org/support/

  If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

  WordPress.com vs. WordPress.org