I am locked out of my account
-
Hi im a first time service user.
I created a site using a HOSTINGER PACKAGE. word press starter package , and registered my domain with them. I proceded to set up the website registering with wordpress , completeing a password and then acessing my site via WP-admin. yesterday I was logged out for some reason and could not publish my updates. now I am unable to acesss the site via WP-admin it states no user registered. Please help?Self-declared URL: cblakes2020.com
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to moderators and staff)
-
Hey there! In a case like this, I’d recommend reaching out to your host directly to see if you can get a recent backup restored. If they don’t offer regular backups, you’ll want to get one. We use Jetpack backups here.
If you need more help with your WordPress installation, you’ll want to be sure to use the forums for the free, DIY WordPress code instead, as these forums are primarily for our free-tier hosting.
Here’s an overview of our services vs the DIY software, but in short, we provide hosting, maintenance, security, support, and spam filtering, as well as real-time backups depending on the plan you use. If you’re interested in moving your site here, let us know your goals with your site and any questions you have. We can confirm the best plan for your case and recommend your next steps.
Cheers!
- The topic ‘I am locked out of my account’ is closed to new replies.
WordPress.com Forums 