I am locked out of my blog

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  proformagreen · Member · Dec 11, 2013 at 6:28 pm

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  My signin is not signing me into my blog. It says I do not have privileges to Dashboard.

  You are logged in as “proformagreen” and do not have the necessary privileges to access the dashboard for “Proforma CFC Ideas”. If you are not “proformagreen”, please log out, and log back in with your username. If you are “proformagreen” and you need access, please ask an administrator of the site to invite you.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 11, 2013 at 6:29 pm

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  What are the username accounts involved here?
  Which username account registered the blog?

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

  Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword
  and if required click the “Need More Help” link and complete the form for account recovery.

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  timethief · Member · Dec 11, 2013 at 6:32 pm

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  P.S. As it is possible that you have demoted yourself to another user role http://en.support.wordpress.com/user-roles/ instead of the Admin role, I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  gracejiyoung · Member · Dec 11, 2013 at 7:38 pm

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  Hi there,

  Currently, the account under the username: proformagreen is not a user of the blog: proformacfcideas.com, so you cannot access the blog under this account. As timethief stated, you will need to access the blog from the username/account associated with the blog.

  If you are the owner of the blog, and need help to recover the account, please reply back and I can give you the verification methods that we accept.