I am locked out of my blog.
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A few days ago I posted this question: https://en.forums.wordpress.com/topic/password-reset-email-not-sent
Nobody responded, and I am still locked out of my blog (http://climatesight.org). My domain name is about to expire, so I am getting a bit worried here.
The best bit is that since I have a paid upgrade (domain mapping), I should be eligible to access the support contact form at http://en.support.wordpress.com/contact/. But because my issue is that I am locked out of my account, I cannot log in to use the form.
Any ideas? Could one of the moderators flag this for staff attention?
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Just to clarify, I had to create a second account to post on the forum here. The account I am locked out of is “climatesight”, NOT “climatesight2”.
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Have you looked in the spam folder of your email? The notifications and responses often go there, as they are automated.
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Got an email from a staff member with a link to reset my password. Everything is fixed :)
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