I am locked out of my blog.

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  climatesight2 · Member · May 19, 2014 at 4:05 am

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  A few days ago I posted this question: https://en.forums.wordpress.com/topic/password-reset-email-not-sent

  Nobody responded, and I am still locked out of my blog (http://climatesight.org). My domain name is about to expire, so I am getting a bit worried here.

  The best bit is that since I have a paid upgrade (domain mapping), I should be eligible to access the support contact form at http://en.support.wordpress.com/contact/. But because my issue is that I am locked out of my account, I cannot log in to use the form.

  Any ideas? Could one of the moderators flag this for staff attention?

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  climatesight2 · Member · May 19, 2014 at 4:06 am

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  Just to clarify, I had to create a second account to post on the forum here. The account I am locked out of is “climatesight”, NOT “climatesight2”.

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  raincoaster · Member · May 19, 2014 at 4:15 am

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  Have you looked in the spam folder of your email? The notifications and responses often go there, as they are automated.

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  climatesight2 · Member · May 19, 2014 at 4:53 am

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  Yes, I have looked in the spam folder. No luck :-(

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  raincoaster · Member · May 19, 2014 at 6:44 am

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  I flagged this for staff to get back to you. It’s common.

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  climatesight2 · Member · May 19, 2014 at 2:32 pm

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  Thank you so much, raincoaster!

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  climatesight2 · Member · May 19, 2014 at 5:08 pm

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  Got an email from a staff member with a link to reset my password. Everything is fixed :)