I am locked out of my blog. Why?

karlajetat · Member · Nov 18, 2015 at 1:27 am
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I change my password but I cannot get into my blog.

The blog I need help with is: (visible only to logged in users)
karlajetat · Member · Nov 18, 2015 at 1:35 am
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I found if I used Google – I could get to my blog. Why is Firefox a problem?
toniaslimm · Member · Nov 18, 2015 at 7:08 pm
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Dear karlajetat,

It appears that you are not the only one having an issue with Firefox. See:
https://wordpress.com/tag/firefox

I use Chrome and do not have any issues.
hudson9173 · Member · Nov 18, 2015 at 8:35 pm
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I cant put my password to get into my website. My email address is (email visible only to moderators and staff)
timethief · Member · Nov 18, 2015 at 8:37 pm
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@hudson9173
Please click this link https://en.forums.wordpress.com/?new=1 and start your own thread, making sure that you provide the exact URL of the site you are referring to in it when you do that.
timethief · Member · Nov 18, 2015 at 8:40 pm
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@karlajetat
The Admin login link for every wordpress.com blog is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/

In your case it is http://karlaskadence.wordpress.com/

I have no issues at all when logging into my site using Firefox 42.

As I have not heard of any issue with that version of Firefox I typed modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
supernovia · Staff · Nov 18, 2015 at 9:34 pm
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Hi @karlajetat, I haven’t heard of any sign-in issues with Firefox.

If another browser works, can you try clearing cache and cookies to see if that helps? We have details here:

Solve Common Browser Issues
hudson9173 · Member · Nov 18, 2015 at 9:40 pm
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Hi Chris. Can you explain what an URL is and how I get into this site.

Love uncle Neville
timethief · Member · Nov 18, 2015 at 9:47 pm
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@hudson9173
This is a URL http://nevillehudsoncom.wordpress.com/
This is the ADMIN login link for that site http://nevillehudsoncom.wordpress.com/wp-admin/
timethief · Member · Nov 18, 2015 at 9:48 pm
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@hudson9173
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

Clicking this link should display all blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

If the log-in information is lost visit https://en.wordpress.com/wp-login.php?action=lostpassword

If you are not successful gaining access to the blog then please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.

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