I am locked out of my site. An app closed unexpectedly while I was logged on.

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  billhughes2014 · Member · Jan 30, 2016 at 12:32 pm

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  Get back into my site to administer it. An app closed unexpectedly while I was logged on. It wasn’t a problem before. This time my browser says it can’t find the page.

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  justjennifer · Member · Jan 30, 2016 at 1:22 pm

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  Without a link to the site you need help with, we really can’t give you an accurate reply.

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  billhughes2014 · Member · Jan 31, 2016 at 2:24 am

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  This issue is solved in part. I used the ftp login to temporarily turn off all the plug ins. I am currently working through them to determine the cause. I can log in now. The answer came from the forum’s “Read first page”. As per usual one gets terribly frustrated when you can’t log in.

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  billhughes2014 · Member · Jan 31, 2016 at 3:19 am

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  The problem turned out to be “iThemes Security”. I’m guessing that I was trying to activate this and get a key when the problem happened. Once you have the key you shouldn’t have any problem.