I am not able to change my email address

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  yogaacton · Member · Dec 22, 2015 at 8:39 pm

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  Just trying to change my email address to a new Gmail one – when I try to save it I am told there was a problem trying to save my changes.

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  timethief · Member · Dec 22, 2015 at 8:42 pm

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  The email address you use can only be assigned to a single wordpress.COM username account. Are you clear on that?

  Are you logged in as Admin? That is required.

  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, (which is the unique identifier) , and who is the original Admin of the blogs registered under that username account.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

  You can change your email address on your accounts page at https://wordpress.com/me/account

  Be sure to consult these guides:
  https://en.support.wordpress.com/email-address/
  https://en.support.wordpress.com/email-notifications/gmail-issues/

  Issues Changing your Email Address https://en.support.wordpress.com/email-address/#issues-changing-your-email-address

  Clicking this link should display all blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

  If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
  follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

  If the log-in information is lost visit https://en.wordpress.com/wp-login.php?action=lostpassword

  If you are still not successful post the correct email address here and the software will redact it (hide it so only Staff can see it). Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  yogaacton · Member · Dec 22, 2015 at 8:50 pm

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  Yes I am logged in as admin… will look through the info you sent and see what if anything works.

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  timethief · Member · Dec 22, 2015 at 9:56 pm

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  Good and best wishes with this.