I am not able to log in

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  katrinab710 · Member · Jul 3, 2018 at 2:58 pm

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  Hello, I am returning back to the site for the first time to finish my website and it’s not letting me log on witht he temporary password. I trued resetting it and I am not getting the email. I’m not sure what is going on. Please help.

  The blog I need help with is: (visible only to logged in users)

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  kosiew · Member · Jul 4, 2018 at 7:48 am

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  hi,

  For account recovery, please fill out the account recovery form (https://en.wordpress.com/wp-login.php?action=recovery) and the staff will get in touch with you as soon as possible.

  Here is the support page for more information on recovering your account:

  Recover Your Account

  Let us know if you have more questions.

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  kokkieh · Staff · Jul 4, 2018 at 8:10 am

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  Hi there,

  What site are you trying to access? We do not ever use temporary passwords on WordPress.com, so it doesn’t sound like you’re working on a WordPress.com site, but rather a site using the open source WordPress.org software.

  In that case, you can find the correct password reset instructions here:

  https://codex.wordpress.org/Resetting_Your_Password