I am not able to log onto my admin page

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  katsjourney123 · Member · Sep 21, 2021 at 9:22 pm

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  WP engine is not taking my username and password and I am sure it is correct. But just in case I asked the system to reset it. But they say an email is sent and I never receive it. Help!

  Site: https://katsjourney.com.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  fstat · Staff · Sep 22, 2021 at 8:23 am

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  Hi there,

  You need to contact WP Engine regarding this issue.

  We’re WordPress.com a different hosting provider and we’re not associated with them.