i am not able to login in website with admin login or wordpress login

  • Unknown's avatar
    tjstrokeandarrow · Member ·

    I am trying to login to the website using my admin login but it redirects me to log in with WordPress.com, I have wordpress.com account and i can log in on wordopres.com with my email id and password but when I try to log in on admin penal it not allowed me to log in.

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, you haven’t mentioned the address of the site you need help with, but it sounds like a site using the open source WordPress software connected by Jetpack.

    Have you contacted your web hosting provider for help? If they say this is a WordPress issue, you’ll want to head over to https://wordpress.org/support/ where you’ll find documentation and users who have more experience with the software you are using. If you don’t have a username on the ORG forums you can register one on the top of that page. To learn how to reset your WP site’s password: https://wordpress.org/support/article/resetting-your-password/ *

    Just to clarify, this support forum assists users of the WordPressdotcom platform. WordPressdotcom (where we are ) and WordPress are separate entities with different documentation and support forums. More information about the differences can be found here: https://en.support.wordpress.com/com-vs-org/

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