I am not able to purchase a new plan

  • Unknown's avatar
    rolandctnho · Member ·

    It’s showing that my payment has been disabled. Please help me as I have been trying for the past three days. Please enable my payment purchases so that I can buy a new plan for my website.

  • staff-ozmodiar · Staff ·

    Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

    You can also send an email directly to billingsupport (at) wordpress (dot) com if you prefer.

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